ALPHA COM Celebrates 35th Anniversary

Nationwide represented service providers for scanning & co. with long-standing history of Hamburg, the 14.07.11 day after tomorrow commits the service provider ALPHA COM be 35th anniversary. This nationwide represented the group is one of the most experienced providers in document management and can look back on an eventful time. In 1976, one suspected anything the huge storage capacity of today’s hard disks or USB sticks. Magnetic tapes in plate size acted as a storage medium, which company filed the data from mainframes. A cheaper and more convenient alternative promised the new COM method. The computer output on microfilm provided content such as correspondence with customers or invoices on microfiche or microfilm, you quickly could be accessed via reader.

The technology at the time was ground-breaking and there were only a few COM provider. With us there was”gold rush, Thomas Fuchs remembers. He belongs to the staff of the first hour at the former alphCOM society for microfilming mbH, which was founded on July 16, 1976 in Hamburg. She went on group COM in the today’s ALPHA, which covers various areas in the DMS environment. 50 customers In the summer 35 years ago about 15 employees with two COM systems which ran in three-shift operation started with start. Daily received tapes from approximately 50 customers. The heart of the COM machines was a so-called core with copper wires threaded by hand.

At that time modern abacus saved just 192 kilobytes (kB) and cost a small fortune. Today document management systems and server environments have displaced almost the microfilm, which changed the core business of the service provider. Now it converts information of any kind in the desired format, so that customers can work as universally digital. The applications range from the electronic Inbox via the digital archiving to the automated processing of incoming invoices. The requirements increased continuously since ancient times of COM. Today, the technology is secondary. The customers want Solutions”, explains Jorg Bothmann, long-time managing director of ALPHA COM Germany GmbH. Correspondingly wide is the Group and offers not only the classical services around the scanning, but also individual software development, process consultancy and software as a service (SaS) and data center operation. With about 600 employees at ten nationwide locations, ALPHA COM is one of the largest service providers around the document. The customer base includes about 3,000 companies and institutions of every size and industry. The market has become significantly less clear in 35 years and others because of the fall in the price of storage and software”, says Jorg Bothmann. At the same time the customer wishes are complex, not every provider can meet. It remains exciting.”

Customer Communications

First German championship of legodo ag, University of applied sciences Mainz and computer week need no special qualifications Karlsruhe participants of the online competition except their practical knowledge, 09.06.2011, first the practitioner from marketing and distribution in the company who are familiar with the customer communication about the nowadays very different media of the classic letter to the social networks, can make a professional competition with simultaneous gameplay. Because the legodo ag organized the first German Championship on this topic with the scientific support of the University of applied sciences Mainz. The Championship customer communication takes place on the final online and will start on June 20, 2011. Participation requires no special qualifications, but it is the practical knowledge to the fore. Credit: Jorge Perez-2011. A registration can be made immediately under all participants, then shortly before the start will automatically receive your personal access information for the first round. In total, four rounds of play are successfully contest to penetrate in the finals of the best five.

Per round, 12 questions to a freely selectable time must be answered within a several-day period. These rounds take place online, while a certain number of participants for the next round will qualify each. Only the finale takes place live in Munich. Responsible for the German championship in the customer communication is in the hands of Prof. Dr.

Heinrich Holland. He teaches at the University of Mainz in the area of business administration. His teaching areas include marketing, statistics and Econometrics, the professional focus of Prof. Holland are in the direct marketing and customer relationship management. Customer communication is already no trivial matter more, because must be the addressees as individually addressed and at the same time target group-specific communication channels chosen”legodo Board Marc Koch officials face growing challenges. It is all the more important of the professional therefore, Further development to provide new impetus. A skills contest offers exciting opportunities for this, because there has never been such a benchmark in this area and the technical importance of customer communication brings more to the public debate”, Cook founded carrying the German Championship. Similar Championships were carried out on various topics such as IT service management, ECM/DMS, business intelligence, project management, application management, CRM and business process management, other topics are in preparation. About legodo ag legodo developed software for relevant customer communication to the quick and easy production of written correspondence. C4 legodo with their solution, it is now possible in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems. Customers include companies such as Deutsche Telekom, Swisscom, RWE and Integralis. of think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71